Support

We usually reply within 2 business days.

Contact us

Email skaterdude5321@gmail.com. Tell us your iPhone model, iOS version and Voltage version (Settings › About in the app), and a screenshot if you can.

Chargers and scores

Where does the charger information come from?

From Open Charge Map, an open community database of public chargers. Voltage shows when a site was last verified so you can judge how fresh it is. You can fix or add a charger at openchargemap.org.

How is the ChargerScore worked out?

Out of 100, it weighs charging speed, number of stalls, whether the site is reported working, access, and distance — and it's recalculated for your car's plug and maximum charging speed. Change your car or priorities on the Your EV tab and every score updates.

Does Voltage show if a stall is free right now?

No. Stall counts are how many a site has, not how many are open. Voltage doesn't show live availability or prices it hasn't been given.

A charger is wrong or broken.

Report it on the charger in Voltage, and if you can, update it on openchargemap.org so every driver benefits.

Voltage can't find my location.

Open iOS Settings › Voltage › Location and choose “While Using the App”. For trip updates on your Lock Screen, choose “Always”.

Voltage Pro

What's free and what's Pro?

Free: the charger map, ChargerScore, filters, route planning and live trips. Pro: connecting your car through TeslaFi and Ask Volty — including the car-screen explainer and asking with Siri.

How much is Pro?

Monthly, yearly or a one-time lifetime purchase. The price for your country is shown in the app before you buy.

How do I cancel?

In Voltage, go to Settings and tap Manage on the Pro card — or on your iPhone open Settings › [your name] › Subscriptions › Voltage. Cancel at least 24 hours before your renewal date. You keep Pro until the end of the period you paid for.

How do I get a refund?

Apple handles all payments and refunds. Request one at reportaproblem.apple.com.

I paid but Pro isn't unlocked / I have a new phone.

In Voltage, go to Settings and tap Restore purchases, using the same Apple Account you bought with.

Ask Volty isn't showing up.

Ask Volty runs on Apple Intelligence, on your iPhone. It needs an iPhone that supports Apple Intelligence, with it turned on in iOS Settings › Apple Intelligence & Siri. After turning it on, the model may take a while to download.

Connecting your car

Which cars can I connect?

Teslas, through TeslaFi. Go to Settings › Your car › TeslaFi and follow Volty's three steps. Signing in directly with your Tesla account is coming in a future update.

Can Voltage control my car?

No. Access is read-only, and Voltage doesn't wake a sleeping car to read it.

How do I disconnect?

Settings › Your car, tap the connected service, then Disconnect (Tesla) or Unlink (TeslaFi). Unlinking TeslaFi deletes your token and all stored readings from our server.

Delete your account

You don't need an account to use Voltage. If you created one (Sign in with Apple), you can delete it and all its data at any time:

Open Voltage and go to Settings.
In the Account section, tap Delete account and confirm.

This permanently deletes your account, EV profile, sign-in sessions, and any TeslaFi token and readings from our server. It can't be undone. Deleting your account does not cancel a Voltage Pro subscription — cancel that in your Apple Account (see above).

Can't open the app? Email skaterdude5321@gmail.com from the address you signed in with (or tell us your Apple private relay address) and we'll delete it within 30 days. Data kept only on your iPhone is removed when you delete the app.

Privacy

See our Privacy Policy for what Voltage collects and your choices.